Detailed and precision repair work so that your gouger functions at an optimum level. Cost varies according to the gouger's need. Regular maintenance tasks including replacing the blade, aligning the bed, and coping with normal wear and tear. Of course, we tackle gouger problems of a more serious nature on a case by case basis. We only repair HDR gougers. Sorry folks- no beloved old Grafs, Michels, Giroux’s, mini-Coopers, or MG’s. If your machine is need of repair please fill out the contact form below and send it to John Ferrillo at the following address
A note on shipping gougers
We return ship customers' gougers in plastic boxes with strong latches, which protects gougers whether transporting locally or shipping through the mail. Priced at $13.50, this item will appear on your repair invoice. We also ask that customers sending gougers to us for servicing pack their machines in this plastic box, then pack that inside a free USPS box. Please include a note inside the box explaining the status of the blade, recent repair history, and any specific problems. This will minimize confusion caused by the number of machines we receive.
The United States Post Office is our preferred method of receiving packages. Please DO NOT require a signature when you ship your machine to us. Our location is very secure. DO NOT SEND machines via Fed Ex as their pick-up location is a substantial distance from us.
The following form is not required, but recommended as it will give us a heads up to expect your machine in the mail. Please still include a note with your machine, in addition to filling the form.